VoIP and PBX Articles

  • I am having troubles with my Yealink phone

    Here are some quick troubleshooting steps. Hold the OK button down for 10 seconds until the "reset to factory" option presents itself.  Upon a reboot, it should grab updated information from our servers and should come back with...
  • How do I access my voicemail and change my greeting?

    Yealink phones should have a voicemail button on them which you can press.  If not, simply dial *97 and put your password in if requested.If you want to change your greeting, press 0 in the voicemail men...
  • How do I blacklist a number?

    Blacklist a number *30 Blacklist the last caller *32...
  • How do I record a call?

    To start a recording, press *1.  To stop recording, press *1 again.Some of our PBX systems have recording turned on by default.  To turn recording off, press *1.  Recording wil...